The very first step of our process is receiving inquiries from customers on the platforms including Email, Phone, Direct, Social Media, and Website.

We quote customers the best price and consult customers about conditions and terms to guarantee everything will meet the standards. (Related to manufacturing and logistic information such as volume, specifications, product price, payment term, production time, delivery, formula and production scale,)

Afterward, two parties will officially sign a contract based on the selected product. (Regarding the final price, samples(email), label(email), export documents, freight, milestones (lead time, delivery time), deposit requirements and special promotions based on volume,).

We will release the consignment for customers to get the product according to terms and conditions (within a limited period of time . Also, our dedicated teams are always available 24/7 to provide consistent after-sale support.